Customer Service Representative
Marilyn T. Linker
3831 Agriculture Lane
Hialeah, FL 33102
Handle a varieyt of office support duties and provide customer relations in the banking industry.
DJ Associates, Hialeah, FL 1999 - Present
Operations Manager/Customer Service Representative
- Handle phone lines, distribute mail and procure supplies.
- Lead a weekly staff meetings informing personnel of new services.
- Trusted with vault security passwords. Authorized opener and closer.
WMC, aHialeah, FL 1996 - 1999
Customer Relations Associate
- Met with clients and prospective clients to recommend loans and product offerings.
- Recognized for upselling capabilities.
- Recommend credit alternatives to customers.
WMC, Hialeah, FL 1987 - 1996
Assistant Branch Manager
- Promoted to Assistant Branch Manager within one year.
- Developed sales culture by improving cross-selling activities.
- Hired and trained new employees.
Word, Power Point, Excel, Internet, E-mail
Hilder College, Hialeah, FL 1987
B.S., Business Administration Diploma
example of Customer Service Representative