Customer Service Call Resume Sample

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Customer Service Call



Anthony J. Stevens

3246 Burke Street

South Boston, MA 02127

(781) 315-6784

Objective

Seeking a customer service position in telephone sales. Expertise in clerical duties, communication, and customer service. Able to treat people from diverse backgrounds with kindness and respect.

 

Experience

Hexagon, Inc., South Boston, MA                                                      2000 - Present

Customer Service / Sales Representative

  • Conducted telephone sales in a busy office.
  • Handled multi-line telephone and coordinated marketing promotions.
  • Handled inbound sales such as order processing. Resolved billing disputes and provided follow-up calls.

Bergam Foods, South Boston, MA                                                    1999 - 2000

Cashier

  • Greeted customers and managed cash register. Helped customers locate merchandise.
  • Balanced cash drawer and demonstrated superb customer service skills.

TM TOY STORE, South Boston, MA                                                  1997 - 1998

Sales Associate

  • Coordinated retail operations of store. Managaed cash register and credit transactions. Facilitated returns, restocking and mark-downs.

 

Education

VALLEY COMMUNITY COLLEGE, South Boston, MA                                  2002

Undergraduate Studies

Major: Arts & Sciences

Area of Concentration: Medicine

SOUTH HIGH SCHOOL, South Boston, MA                                                   1998

H.S. Diploma

Salutatorian.

example of Customer Service Call

customer service call resume sample

customer service call resume sample

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